Orders can be placed by Telephone, Email, Post or Secure Shopping Cart  

Telephone: please quote full credit card number, expiry date and name on card. Goods will be dispatched either the same day or next working day.

Email: (The safe way to Email) send us an email with your name, address, telephone number and order details only. We will telephone you back for the credit card details.

Post: please make cheques payable to Melksham Satellite Services. Despatch of goods will be made within 7 days from receipt of cheque.

Internet: Please use our Secure Shopping Cart Click on the link here for secure order transactions. The site server uses 128 bit SSL encryption it is firewall protected and all credit card details are encrypted again using 3DES encryption. Once entering into the payment gateway the details are automatically sent directly to the HSBC Bank, even our staff do not have access to customer card details. This ensures an extremely safe way of ordering via the internet

Payment: Can also be made by cheque, credit card, bank transfer or PayPal. We accept most major credit cards, all transactions are processed in GB pounds.

Personal Callers

We have over 1000sq ft of display space with many more items not listed on the website: 

Callers welcome at: 

Unit G7a, Central Entrance,  

Avonside Business Park, 

New Broughton Road, 

Melksham, Wilts SN12 8BT.

Open: 9am to 5pm Monday to Friday

9am to 12.30pm Sat

Click here for local map

Same Day Despatch (If ordered before 10am) 

UK Mainland:    

Heavy items: Receivers / Dishes etc, these are sent via Citylink or West Coast Express next working day service. 

All deliveries by courier require a signature, if no-one is at home we can arrange to deliver to your works address.

Small Parcels: Sent via 1st class recorded post: Postage and packing prices start from £2.50. All posted items which have a total value over £60.00 are sent Special next day delivery and include additional insurance. If you require next day delivery on small items we can arrange for this to be sent by courier please contact us for prices.

N. Ireland, Scottish Highlands and Islands

Small Items: Same as UK mainland via post (N. Ireland BT postcodes only)

Heavy Items: Normally Sent via Parcelforce 2 day delivery service.

Europe: We can deliver overseas, charges start from 5.75GBP for small items. 

Non EU destinations (Prices will exclude VAT) please fill in the Secure order form in the usual way and select the non EU country. The 17.5% VAT will then be deducted from all items at the checkout. The customs declaration invoices will be sent with the goods. 

European destinations are sent via Parcelforce Euro service, this is a 48 hour service to most major European Towns & Cities. For outlying areas please allow an extra 1-2 days.

Unlike other companies we do not process the credit card payments until the goods are ready for despatch.

The postage and packing prices are calculated automatically by the secure shopping cart, they are based on the volume to weight ratio of all our goods (Applicable for overseas deliveries). For most UK mainland deliveries only the weight is applicable and is usually calculated at 8.95GBP for most heavy items IE: Receivers / Dishes etc.

Additional Delivery Services (If required) UK mainland:             

If you require guaranteed timed deliveries (IE before 9am next day) this can be arranged but it is expensive, please telephone us for current prices.

Our Guarantee
All equipment supplied or installed is guaranteed for a full 12 months (Excludes used receivers which are guaranteed for 3 month's). 

If you are unhappy with any of the goods supplied send it back to us within 7 days and we will give a full money back refund for the cost of the goods (post & packing excluded).